Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1โ3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days โ we will notify you by email if there will be a significant delay.
Shipping Rates & Delivery Estimates
We offer free shipping on every order, every day. Once shipped, most orders arrive within 4โ6 business days within the continental United States. You will receive a shipping confirmation email with tracking information as soon as your order ships.
Please note: delivery timeframes are estimates and are not guaranteed, as they can be affected by factors outside our control (carrier delays, weather, customs, etc.).
Order Tracking
Once your order ships, you will receive an email with a tracking number so you can follow your package's progress.
Damaged or Lost Packages
If your order arrives damaged or you believe it has been lost in transit, please contact us at thesmartfindss@gmail.com within 7 days of the expected delivery date, and we will work with you to resolve the issue at no extra cost.
Questions
If you have any questions about your shipment, reach out to us at thesmartfindss@gmail.com and we'll get back to you within 1/3 business days.